What Type of Internet Connection to Get(Residential or Business)

choosing best internet connection

The coronavirus pandemic has changed transformed our lives. Remote work is the new normal. The need for high-speed internet services offered on Spectrum Customer Service Phone Number is greater than ever. Companies have adopted the work-from-home culture. Education has gone online.

If you are considering upgrading your internet connection then you aren’t the only one. After all, high-speed internet is the need of the hour. We have seen the amazing things the internet is capable of doing. I for one cannot imagine a world without the internet. That brings us to the question of what type of internet connection is better: residential or business?

What is a Residential Internet Connection?

Simply put, resident internet is for home use. The broadband service you use at home is your residential internet connection. Residential internet is much cheaper than business internet. Moreover, you get low starting and high download speeds with residential internet.

What are the Different Types of Internet Connections?

Residential internet is the most widely used internet in the world. Most urban centers in the United States have access to residential internet. DSL, cable, fiber, wireless, and satellite are some common types of internet connections. DSL, cable, and fiber are common in urban centers. Rural areas, on the other hand, have access to satellite internet.

What is a Business Internet Connection?

Business internet is used to manage and conduct business operations. You will find business internet in a corporate setting. Companies, businesses, and organizations use the business internet to conduct their everyday operations. Business internet is much costly than your regular home internet. Moreover, it comes with additional features. Here are several key differences between a residential and business internet connection:

High Speed

Faster speed is a key difference between residential and business internet. Home internet comes with a low starting speed. Home internet speed on average ranges between 1mbps and 25mbps. Services like Google Fiber provide a speed of up to 1,000 Mbps. But such a connection is extremely costly with limited availability.

Business internet offers extremely fast speeds, up to 2,000mbps. The higher the speed, the costly the internet connection. Organizations require high-speed internet connections to manage their everyday operations. Moreover, they need faster upload speeds to perform their tasks.


A high price is another important factor when it comes to deciding between home and business internet. As mentioned before, business internet comes with higher costs. The average price for business internet ranges between $60 and $500. It can go even higher depending on the quality of the service. In contrast, home internet can cost you twenty bucks a month.

Customer Service

Business internet providers offer excellent customer support service. This is because business internet comes with a service level agreement. Our next section is about service level agreement. SLA covers customer service support and a higher price point. Some business internet service providers offer VIP customer support.

Home internet service providers, on the other hand, provide the same level of service to all their customers. There’s no exclusive or VIP treatment. You and your neighbor will be getting the same service from a cable internet service provider. It is worth mentioning here that the quality of customer support varies from provider to provider.

In all, business internet offers exceptional customer services as compared to residential internet. Moreover, requests travel through different departments when it comes to home internet.

Service Level Agreement

Business transactions have to abide by a service level agreement (SLA). A service level agreement is an agreed level of performance (ALP) between a provider and a customer. ALP includes different factors like uptime and bandwidth. The ALP is consistently monitored and tracked. Moreover, the provider is liable to fix any issue with a predefined timeframe.

Businesses can negotiate the SLA with providers. These negotiations often take the form of price adjustments. Service level agreements help maintain consistency and performance. This, however, is not the case when it comes to home internet. In case you face a breakdown, your provider might take hours or even days to fix the service.

Upload & Download Speeds

Business internet has symmetrical speed. That means the upload and download speeds are more or less the same. Businesses require symmetrical speed to upload and download large data. Moreover, organizations perform more tasks in a lesser time. Hence symmetrical speed is a must for companies and businesses.

In contrast, residential internet offers asymmetrical speed. In this case, the download speed is greater than the upload speed. Most home users require the internet for browsing the web and streaming media. Therefore, download speed is a priority for home internet users.


If you are an individual user with limited needs, then you should go for normal home internet. In case you run a business, then you’ll be needing high-speed business internet to meet your requirements. Identify your requirements and priorities before selecting the right internet connection.

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